BETA
Urgent Support Hotline
What is the BETA Urgent Support Hotline?
The Urgent Support Hotline is a private WhatsApp group created to help expats in Playa del Carmen (PDC) support each other in urgent, time-sensitive situations. If you’re in a difficult spot and need immediate guidance, this group is here to connect you with fellow BETA members who are ready to help.
At BETA, our mission is to uplift and support melanated expats in Playa del Carmen, but our community is built on inclusivity. BETA membership is open to ALL expats in PDC. All BETA Members are welcome to use the Urgent Support Hotline. ❤️
How The Hotline Works
01
Only For BETA Members
The hotline is exclusively for BETA members, and membership is free. If you’re not a member yet, join first, and then request access to the group.
02
We Help Each Other
There’s no separate team of volunteers—we are all here to support one another. If you see a request and can help, please step in!
03
Urgent Situations Only
This group is strictly for emergencies or urgent matters that require immediate attention.
What The Urgent Support Hotline is For
✅ Getting Help in Urgent, Time-Sensitive Situations – If you need immediate support, post in the group, and fellow BETA members will respond as soon as possible.
What This Hotline Is NOT For
❌
General Advice or Everyday Questions – This is
not the place for discussions about how to get residency, how paying utility bills, party announcements, or other non-urgent topics.
❌
Self-Promotion – Business promotions are
not allowed, unless responding directly to an urgent request for information.
❌
Entertainment & Social Events – This group is
strictly for emergencies.
Want to make a positive contribution to the melanated expat community in PDC? Join BETA
Important Points to Note
Our Role
As a community, we work collectively to assist, advocate, and support each other. The hotline is NOT a replacement for medical, legal, or emergency services.
Independent of Government
Our organization and hotline operates independently of any law enforcement or governmental agencies.
